At Youthful-VA-Jayjay we understand the excitement of your personal package. In this Ecommerce world almost everyone shops online and we all anticipate the arrival of our package. As you may know due to COVID 19 Pandemic there has been a decrease in our team; please allow us to fill your anticipation by giving us 2-4 business days to process your order. Remember, a great majority of our products are handcrafted and made to order. Please allow 3-5 business days from the date of purchase for your order to ship. You will receive a tracking number to the email you provided during your order process.
All packages are shipped through the United States Postal Service (USPS). Please note: Youthful-VA-Jayjay is not responsible for any lost or damaged packages. Each package gets a tracking number, if it states that your package was delivered yet you did not received your package you must report the issue to USPS @ 1-800-275-8777 with your tracking number.
We are a small company but we will provide the best service possible; we will safely and securely package your order. Once the package leaves our facility and handed over to the USPS they are now responsible for your package arriving safely.